About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.


Business Title:             Bilingual Community Engagement Manager, West 

Job Title:                     Advisor I

Job Location:              Telecommuting 

Job Type:                     Full-Time, Grade 9, Exempt

Reports To:                 Manager II, Field Director, West

Job Summary

The Bilingual Community Engagement Manager’s primary responsibility is to prospect interest in CRS Chapter building, train and orient new chapter leaders and members and launch successful CRS Chapters. Implementing the CRS model for chapter building and organizing, the Bilingual Community Engagement Manager will prioritize target areas to establish relationships with key Church partners and other leaders, assess training, communication, and overall organizing needs, for building a robust chapter infrastructure.  

Roles and Key Responsibilities

  • Establish relationships with key CRS partners and leaders in target audience segments including dioceses, parishes, Hispanic community, and the extended Catholic, interfaith community, as guided by CRS Partnership Principles for the purposes of identifying, recruiting, training, retaining CRS chapter members and leaders in support of CRS issue-based campaigns. 
  • Implements the West’s CRS Chapter prospecting strategy to recruit individuals and/or groups in English and Spanish-speaking communities interested in launching CRS Chapters, ensuring alignment with M2/West CRS Chapter goals. 
  • Organizes and facilitates the CRS Chapter building process including chapter launches, orientations for chapter members and leaders and trainings across the West for both English and Spanish-speaking volunteers 
  • Helps chapter leaders and members organize and generate turn-out for local events such as state coalition actions, August Recess legislative visits and additional events throughout the year in close collaboration with the Volunteer Manager.
  • Support overall West regional chapter health and chapter leader trainings in close collaboration with the Volunteer Manager.  
  • Supports West/M2 teams in facilitating presentations/workshops, trainings, and retreats with CRS regional key partners to build awareness, grow capacity and mobilize participants to engage in CRS issue-based campaign activities. 
  • Supports outreach activities such as CRS speaker tours, partner gatherings/quarterly calls, and other events at the local and national level.
  • Assess issue-based campaign modules, overall content and action materials and provide feedback for improvement and adjustments in partnership with fellow Community Engagement Managers and national M2 staff. 

Basic Qualifications

Education and Experience 

  • Bachelor’s degree in social justice, social work/advocacy, non-profit management, business, pastoral ministry, or related fields or equivalent experience
  • Three years of relevant experience
  • Public speaking and/or adult teaching experience

Required Languages –English and Spanish

Travel – When travel resumes, must be willing and able to travel up to 30% within the West and 10% in the US and internationally, on occasion.

Knowledge, Skills and Abilities 

  • In-depth knowledge of Catholic social teaching and its practical application, contemporary Catholic Church issues and trends; knowledge of the structure of the Catholic Church in the U.S. and demonstrated ability to work within its culture
  • Demonstrated ability to work with clergy, religious and lay leadership within the Catholic Church, and in other Catholic institutions, organizations. and agencies
  • Ability to handle multiple priorities in a fast-paced environment
  • Ability to work in a changing organizational environment and be flexible with evolving roles and responsibilities
  • Superior interpersonal, communications, and organizational skills
  • Demonstrated ability to implement comprehensive training curricula, facilitation, and representation skills
  • Strong project management skills 
  • Flexibility with work hours as needed

Preferred Qualifications 

  • Demonstrated relationship management skills
  • Church ministry experience 
  • Knowledge of international issues, particularly related to the developing world