About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.


Job Title:                     Advisor I, Community Engagement Manager, Northeast Mid-Atlantic 

Job Location:             Telecommuting 

Job Type:                     Full-Time, Grade 9, Exempt

Reports To:                 Manager II, Field Director, Northeast Mid-Atlantic

Job Summary

The Advisor I, Community Engagement Manager (CEM), Northeast-Mid-Atlantic, identifies, recruits, and trains new CRS chapter leaders and members. Implementing CRS’ approach for chapter organizing, the Community Engagement Manager prioritizes target areas within the Northeast Mid-Atlantic area to establish relationships with key Church and other leaders; surface interest in working with CRS to advance issue-based campaign activities as part of organized chapters; assess training, communication, and overall organizing needs; and implement methodologies for building a robust chapter infrastructure.

Roles and Key Responsibilities

  • Establishes and manages relationships with CRS partners, including leaders of dioceses and parishes, high schools, colleges/universities, Hispanic constituencies, and the extended Catholic, ecumenical, and interfaith community, as guided by CRS Partnership Principles for the purposes of identifying, recruiting, retaining, and training CRS chapter leaders and members in support of CRS issue-based campaigns. 
  • Identifies and enlists constituents to participate in CRS issue-based campaigns and CRS Chapters through prospecting using a variety of methods including, Customer Relationship Management (CRM) reports, marketing and advertising, networking and regular communication touchpoints.
  • Monitors the recruitment and retention of chapter leaders and members to ensure alignment with strategy and goals. 
  • Plans and facilitates events for chapters and other CRS partners at the regional and national level including regional outreach activities such as CRS speaker tours.
  • Conducts presentations, trainings, workshops, courses, and retreats for CRS chapter leaders and chapter networks to build chapter participants’ capacity to engage in CRS issue-based campaign activities. 
  • Works closely with other Community Engagement Managers (CEMs) to assess training modules and campaign content and action materials and provide feedback for improvement and adjustments to M2 colleagues, particularly the National Advisor, Leadership Development and Training, Movement Building’s Campaign Content & Action team, and Strategy & Operations unit. 
  • Support chapter health, trainings, and delivery of exceptional support by collaborating closely with colleagues, particularly the NEMA team.

Basic Qualifications 

Education and Experience 

  • Bachelor’s degree in social justice, social work/advocacy, non-profit management, business, pastoral ministry, or related field
  • Three years of relevant experience
  • Public speaking experience

Required Languages – English

Travel – Must be willing and able to travel up to 30% within the US, when travel resumes

Knowledge, Skills and Abilities (SKAs)

  • In-depth knowledge of Catholic social teaching and its’ practical application, contemporary Catholic Church issues and trends; knowledge of the structure of the Catholic Church in the U.S. and demonstrated ability to work within its culture
  • Demonstrated ability to work with clergy, religious, and lay leadership within the Catholic Church, and in other Catholic institutions, organizations, and agencies
  • Broad knowledge of international issues, particularly related to the developing world
  • Ability to handle multiple priorities in a fast-paced and changing environment
  • Excellent interpersonal, communications, and organizational skills  
  • Demonstrated ability to implement comprehensive training curricula, facilitate, and represent                                                                                                       
  • Strong project management skills 
  • Comfortable with ambiguity and openness to new roles as CRS’s M2’s strategy of movement building evolves

Preferred Qualifications

  • Bilingual (English/Spanish) preferred